Important Info

Before you can receive live data and use TrendCatch SP or this has to be checked out.

Make sure your computers day and time is correct as TrendCatch will not be able to run or function correctly if you do not have the correct date and time.

TrendCatch runs in the US Eastern Time Zone. You do not need to change your computers local time.
TrendCatch sends Alerts to you through dedicated server and data feed.
To run a TrendCatch application you need an activation code (license/subscription).
The first time you run the program for a free Trial - the activation code should be created automatically. If that is not the case Read this help file Activation Code.

In Trial Mode the data Update is delayed 20 minutes or more depending on market volatility.
You should not use TrendCatch in Trial mode for actual trading!

If you want to install and run TrendCatch SP on more than one computer - you need a new activation code (Subscription) for each computer.

TrendCatch has subscription plans for Customers needing more than 10 installations. E-mail us for further information.

TrendCatch can ONLY run on a computer that has Microsoft .NET Framework version 2.0 or higher installed. If the dot NET version later is removed, TrendCatch cannot run, and the .NET has to be re-installed. Just re-install TrendCatch, follow the instructions and install the dot Net from the Microsoft .NET Framework Install site.
E-MAIL INFO - if you are using Yahoo or AOL:
AOL and Yahoo will, from time to time, block our servers from sending them mail. When AOL and Yahoo are blocking our mail, we will receive a bounce-back message indicating something like "421 SERVICE NOT AVAILABLE." This is AOL or Yahoo rejecting our mail. This happens because AOL or Yahoo customers are marking too many messages as spam, whether they are truly spam or not.

AOL and Yahoo has an EXTREMELY low tolerance for customer-marked spam, whether they are truly spammed or not. In fact, their spam tolerance is 0.4 percent. Please understand this is an AOL or Yahoo policy. In the end we are delivering the mail but they are not accepting it, and you will never know we have send you an e-mail.

We request that where possible, you notify AOL or Yahoo of the problem, this is the only way we believe they will escalate the importance of the issue.

If we only have your AOL or Yahoo email address on your account, and you want to be able to receive mail from us please send us another e-mail address than AOL or Yahoo.
To get the TrendCatch Icon on your desktop for easy access:
After Installation click Start/All Programs/TrendCatch L.L.C - then right click TrendCatch/send to/Desktop